Shipping
Orders are processed and shipped out within 24-48 hours.
$5 flat-rate US shipping or FREE on orders over $75!
FREE local pickup is available in Cicero, Indiana during business hours (choose at checkout)
Returns
If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at cs@nolanjamesboutique.com or use the contact form here on our website!
UPDATED HOLIDAY POLICY EFFECTIVE 11.22.2024 THROUGH 12.23.2024.
- All items below remain in force.
- Difference: For items purchased 11.22.2024 through 12.23.2024 will be eligible for return/exchange/store credit until 01.18.2025. If the item was a gift, the recipient will receive store credit not a return to original payment.
Returns must be requested and postmarked to us within 30 days from your date of purchase.
Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
Employees have discretion to not accept the item for exchange/return based on the above criteria or at their professional judgement.
Returns are eligible for store credit, or original payment method.
Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, sale/clearance items.
Exchanges or refunds will be for the amount paid of the item. If rewards points were used for the purchase, you will not receive the same discount on the new item. The rewards points have been spent in the system.
Shipping charges (original and return) are the customer’s responsibility.
Review the requirements above and make sure your return qualifies! If so, email us at cs@nolanjamesboutique.com
(or use the contact form here on our website) to initiate your return.
Mail to:
Nolan James
PO BOX 206
Cicero, IN 46034